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Schilling CTS is proud to announce a forthcoming two-day workshop on 18 - 19 August 2015: Benedicte Schilling, systemic supervisor & trainer, clinical psychologist: How to Supervise Professionals from Multidisciplinary Professions

Services » Training / teaching

The Application of Systemic Approaches to Management and Human Resource Professionals
A one-year part time University Certificated training Course
(30 level 7 ECTS credits)

This course is designed for managers and human resource workers looking to develop their skills and practice in public and private businesses and organizations in a context of change and economic, social and cultural challenges.

The course is a one-year part-time profession specific course in the knowledge and practice of systemic approaches designed to assist managers and human resource workers transform their organisation to the new democratic reality effecting business life, customer-client relations and the way employees and management communicate and act together in private and public businesses.

The course is divided into fifteen 7 hour days over the period of a year. Time will also need to be set aside by trainees in order that they can complete the required projects, reading, literature presentations and journal making eighteen course days in total. Trainees will also be expected to participate in a learning group ten evenings during the year.

On completion of the course the trainee will gain a Post Graduate Certificate validated by the Anglia Ruskin University, United Kingdom awarding the trainee 30 academic ECTS credits as part of the University Credit Accumulation Transfer Scheme.


What are systemic skills and what can they do for managers and human resource workers?
Companies and businesses never exist in isolation and are constantly interacting with the organisational environment they exist in. Therefore managers and human resource workers are working in a continuous context of change. Managing change within and around organisations is a human process that requires an educated understanding of human systems dynamics. This means that people responsible for managing change must acquire systemic abilities to co create the growth of new ways of collaborative practice/work.

This course offers management and Human Resource professionals an opportunity to gain a .systemic・ awareness whereupon they can develop knowledge and skills relevant to their unique practice in a manner that fits the way they operate and learn.

Systemic skills maximise the potential of professional relationships and the effectiveness of communication. Systemic skills ensure that the performance of an organisation and the workers it employs exceeds the sum of its parts. Systemic skills encourage creativity, embrace diversity and generate collaboration. This approach to understanding relationships and communication has meant that systemic approaches have become an important part of a manager・s repertoire of skills, complementing and working alongside the more traditional approaches.

Large organisations are complex human systems, embracing the concepts of transparency, worker・s rights and inclusion. They require the modern day manager and human resource worker to work skilfully and creatively within a context of complexity. In order to successfully manage that complexity an educated understanding of human systems is an essential part of the modern manager and human resource workers・ repertoire.

Learning Objectives of this Course
1. To understand and critically evaluate one・s own profession and workplace from a systemic perspective by way of having developed the skills required to show respect, curiosity and appreciation to all parts of the .system・ and manage the concept of the observer (the trainee) as part of the system
2. To be able to relate to others (business partners, employees, clients, colleagues etc.) from a position of .self as part of the system・. Participants will learn skills that enhance self-reflexivity in order to be able to critique and evaluate in .real time・ their own position in relation to others in order to make a difference
3. To learn how to use positioning in relation to the demands of the service/management. Participants will learn how to learn about themselves as an effective systemic management practitioner in the context of their professional system/s. Participants will learn the ability to evaluate and practice self-assessment in relation to their own practice and professional development thereby becoming their own critical voice.
4. To learn how to be and do systemic management and Human Resource practice. Participants will learn a grounding in the fundamental acts that constitute being systemic across the breadth of approaches and the ability to critique the approach, methods and techniques and the duties, rights and obligations of each systemic practice (the .pros and cons・ of practical use).
5. To gain a knowledge and practical use of the different systemic approaches including the ability to critically evaluate and develop their use/s in terms of how they fit/complement the unique character of the participant and the circumstances about them (the problem in focus etc.)


Course details

Requirements for completing the course
Trainees must fulfil the following requirements;
Attendance at course sessions (minimum 80% attendance)
Attendance at two workshops related to systemic practice
Satisfactory completion of a practice project and an observation project
Satisfactorily completion of a literature presentation
Completion of a learning journal portfolio
Participating in a learning group

Additional Requirements
Participants must have an opportunity to practice management and human resources skills in their work. Participants must be able to demonstrate the ability to study at post-graduate level. Participants must also be able to speak and understand good English as well as being able to deliver the two written projects for accreditation in English.

Formal Accreditation
The course is owned, managed and delivered by Schilling CTS and accredited by the Anglia Ruskin University in the United Kingdom. This means that the University will be responsible for moderating assessments and the quality and of the course whilst validating the 30 ECTS credits (European Credit Transfer Scheme) at level 7 achieved by participants successfully completing the course.

Course dates
The course is divided into fifteen 7-hour days over the period of a year making a total of 105 hours course contact time. Time will also need to be set aside by trainees in order that they can complete the required projects, reading, literature presentations and journal making eighteen course days in total.

There will also be 10 evenings each 3 hours over the year where you with your colleagues at the course will join a learning group for sharing learning, consultation and supervisory sessions conducted by Schilling CTS Ltd.

Two further days should be set aside in order to attend two full day workshops related to the course.

Tuition fee

Tuition fee will be charged. See specific amount on our website. This is a non-residential training course. Payment can be either paid in full at the beginning of the year or in four installments over the year. We are open to discuss alternative payment arrangements. Course fee covers all the tutorial expenses, personal e-library where you can download all the literature needed for the course, tee, coffee and lunch during course days and payment for the course facilities.

How to apply

You can apply for the course in three ways:
Contact our website at Click here Then go to :Training;, read more, and follow the instructions for enrollment.
Phone: Schilling CTS Ltd on +44 (0) 1603 667 072
Send us an e-mail on: contact@schillingcts.com

  • We offer
  • Teaching and training
  • Workshops - seminars
  • Academic know how in various subjects as follows
  • We offer individually designed training programmes for professionals from all services that deal with people in both public or private services and institutions (see examples)
  • We offer individually designed short and long term courses and teaching programmes designed to fit your special needs and wishes (see examples)
  • We offer individually designed workshops and seminars for half or whole days on the various subjects of your interest (see examples)

We make sure to be updated with the latest academic know-how within various fields of interest for professionals working within the fields of social services, mental health, health etc. with families, children, teenagers and youngsters with special needs

Click for examples of the work we have been developing
over the last few years

Training and teaching programmes

  • Team training to facilitate and empower learning skills and internal supervision skills. Training about various approaches to supervision and the history of supervision
  • Training programmes which aim at empowering the professional by developing general case management skills
  • Training programmes which aim at empowering the professional by developing team work theory and approaches
  • Training programmes which aim at exploring various pedagogical approaches to working with children and teenagers
  • Training programmes which aim at developing professional skills with regard to talking with children with special needs and/or in special situations
  • Training programmes which aim at improving/empowering practical counselling skills for professionals working with children, adults and families within mental health and social services for adults, teenagers and children with specific needs and/or symptomatic behaviour
  • Training programmes which aim at improving/empowering practical skills of working with families
  • Training programmes which aim at improving/empowering practical skills of working with ADHD and other neuropsychological disorders in children, teenagers and adults
  • Training programmes which aim at improving/empowering practical skills of working with acting-out teenagers and young adults
  • Training programmes which aim at improving/empowering work with children and teenagers placed in foster care, children homes and treatment homes because their parents suffer mental health problems
  • Training programmes which aim at enriching/empowering your knowledge and practical skills of using various approaches in working with social marginalised people with multiple difficulties.

Workshops and seminars

  • How to approach and rehabilitate adults on long term social benefit, unemployment benefit or sickness benefit in order to assist them in returning to work
  • How to enable single, male refugees to develop motivation and the confidence to integrate into the work market and achieve independence from the benefit system
  • Developing skills for working with unmotivated young adults on social benefit
  • Innovative approaches to professionals suffering from burnout
  • Developing skills of working with personality disorders
  • Developing pedagogical skills of working with marginalised, isolated teenagers with anti/social and violent action patterns
  • Learning skills of working with anorexia, obesity and other eating disorders
  • Developing skills of working with the sexually abused
  • Learning skills of working with children suffering neglect and delayed development. How to support the child's development and social competences whilst in day care and pre/school
  • Developing skills of establishing an environment for trust and dialogue with pre-school children in institutions or treatment homes
  • Understanding and using the ICD-10 and other assessment tools for professionals working from a systemic framework
  • Introduction to how to do supervision, the history of supervision and the various challenges and consequences of applying the various supervision approaches
  • ...and many other topics fitting your specific needs

Academic know how

We make sure to be updated with and inspired by the latest academic know-how within the fields of

  • Systemic and hermeneutic philosophy and approaches
  • Modernism-postmodernism philosophy
  • Narrative theory and approaches
  • Development theories
  • Systemic theories and approaches
  • Language, process and communication psychology
  • Developmental psychology issues
  • Positive resource focused psychology
  • Neuro psychology approaches (including autism, ADHD and learning difficulties)
  • Pedagogical (learning) psychology
  • Criminal psychology
  • Personal psychology
  • Social and cultural psychology
  • Psychodynamic theories and approaches
  • Process management approaches

We design training programmes, workshops or seminars to fit your special needs and wishes within all the above areas.